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Career · Everyday work with AI

Lead Well: Management course for new managers

Six lessons on the everyday skills of a good manager: clear goals, one-to-ones, feedback, early performance conversations, wellbeing and change, plus where AI helps and where it doesn’t. Built on Acas, Fair Work, Safe Work Australia and US OPM guidance.

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About this course

Management course for new managers.

Starter · About 1 hour of learning · 6 lessons · 12 quick checks · 1 download

  • Who it's for

    New and first-time managers and team leaders, and people preparing for their first management role, in Australia, the UK, the US and elsewhere.

  • How it works

    6 guided lessons in your browser, with worked examples, exercises and a quick check after each lesson. Progress is saved in this browser only, and you can restart at any time. You start with just your first name and email, and you can take one whole course that way. After that, a free account lets you continue past lesson 1.

  • Sources we rely on

    9 published sources, mostly regulators and official bodies, listed below so you can check the original guidance yourself.

By the end you can

  • Describe what changes when you become a manager and set early priorities
  • Agree clear, fair SMART objectives and a regular performance routine
  • Run one-to-ones and give timely, specific feedback
  • Prepare and hold an early, fair performance conversation with agreed support
  • Consult your team on change, watch for workload risks, and use AI safely for admin only

Downloads

  • New manager toolkit .docxFirst-week checklist, SMART goals template, one-to-one agenda, feedback notes, performance conversation planner, change checklist and a 30-60-90 day plan.

Rules by country

Australia
Fair Work Ombudsman: address underperformance straight away using a five-step approach, and keep notes. Safe Work Australia: employers must identify and manage psychosocial hazards and consult workers. Check your award or agreement and talk to HR before formal steps.
United Kingdom
Acas: try to understand why performance has slipped, separate capability from conduct, keep records, and use a performance improvement plan if informal steps fail. Dismissal should be a last resort. The Acas helpline is free.
United States
OPM’s performance playbook recommends bi-weekly check-ins, immediate actionable feedback and documenting key discussion points. Employment rules vary by state and employer, so check your policies and HR before formal action.

Learning time

About 1 hour of learning. May count towards your CPD or professional development; check your professional body's rules. Estimated from reading time, exercises, quick checks and downloads.

Sources

Check the originals.

How these courses are made. Spotted an error or out-of-date rule? Send a correction.

General information and training only. Courses may count towards your CPD or professional development; check your professional body's rules.

Publisher

Who publishes this course.

Published by trainyourself.org, a trading name of Combine TRS Pty Ltd (ABN 42 112 983 678), Brisbane, Australia.

How it's made: researched from published official, regulator, professional-body and vendor guidance, then run through automated quality checks against our course depth standard and automated source checks that match each rule to its official source, listed above. Read how these courses are made.

Last updated:

General information, not careers, legal, employment or professional advice. Spotted an error or an out-of-date rule? Send us a correction.

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